Check-in is at 2:00 PM, and check-out is at 11:00 AM.
Yes, late check-out is available upon request for an additional charge.
Our lobby and front desk are open daily from 9:00 AM to 11:00 PM. All check-ins and check-outs must be processed within this time range.
Yes, the Turf Hotel offers complimentary on-site parking for all hotel guests and lounge/patio visitors.
Yes, complimentary Wi-Fi is available throughout the hotel, including all guest rooms. All rooms also include free cable TV.
No, unfortunately, pets are not permitted in any of our rooms.
No, our rooms currently cannot accommodate children.
No, we are a smoke-free building, including all rooms and public areas.
Housekeeping service is currently provided once per week. We hope to expand this service soon.
Yes, the front desk can provide extra towels and linens upon request, at their discretion.
No, we are currently unable to provide laundry services.
No, we do not offer rollaway beds.
Each room accommodates a maximum of two guests.
No, our rooms do not include safes.
Please note that The Turf Hotel is not responsible for any lost or stolen items.
Yes, our quiet hours are from 11:00 PM to 7:00 AM, and this applies to all rooms and public areas.
No, please note that all guest rooms are located on the second floor and are accessible only by stairs. Unfortunately, we are unable to accommodate wheelchairs or walkers at this time.
No, we do not provide complimentary breakfast. However, every room includes a coffee maker.
No, our rooms do not include kitchenettes or cooking appliances. They are not equipped to meet fire safety standards for in-room cooking. Guests who bring in unauthorized appliances will be immediately removed from the hotel, forfeit their room charges, and may be fined up to $250.
Yes, our quiet hours are from 11:00 PM to 7:00 AM, and this applies to all rooms and public areas.
The closest international airport is Vancouver International Airport (YVR). It is easily accessible by vehicle or public transit. The nearest SkyTrain station, Scott Road Station, is just a five-minute walk from the hotel.
Yes, we are located next to the Pattullo Bridge in Surrey, directly across from New Westminster Quay.
The Turf Hotel features several on-site businesses, including a nightclub, lounge, and restaurant.
We do not have a banquet hall; however, we host private events in our Turf Lounge, which can be booked upon request. Please visit our Lounge page for more information.
To book your stay online, visit our homepage, scroll to BOOK NOW, enter your preferred dates, number of guests, and room type, then complete your reservation.
You will need a valid government-issued ID and a credit card, Visa Debit, or Mastercard Debit card.
Your credit card details are used to secure your reservation in case of a no-show or last-minute cancellation. Failure to show up or a late check-out may result in additional charges.
Yes, you can extend your stay based on availability. Please contact the front desk, and we’ll assist with checking availability and processing your extension.
• Cancellations made at least 48 hours before check-in will receive a full refund.
• Cancellations made within 48 hours of check-in will be charged as follows:
• 1–3-night stays: Full reservation amount (up to $250).
• 4+ night stays: $250 charge.
• No-shows will be charged the full reservation amount.
• All sales are final on the day of check-in.
Yes, we offer Travel Protection for illness or travel delays.You must book online and select the travel protection option at the time of reservation, accepting the terms and conditions.
Click the Travel Protection link in your confirmation email. You’ll be directed to a secure online portal where you can request a full refund.